The rise of internet usage in India have ignited the Indian business minds, special thanks to Jio and other network services providing 4g and high-speed internet services. People with entrepreneurial mindsets are embracing the emerging trend of developing e-platforms to trade products and services. This shift from offline business to online business has hyped some of the great eCommerce businesses like Flipkart, Jio shopping, Myntra to name a few.
The rising standard of living, advancing technology, online presence, social media explosion, trending smartphones and online buying experience are some of the key factors leading to significant growth and competition in e-commerce platforms.
Whether you are a newbie or have been in business for decades, ensuring incorporation of the 8 essential features will definitely give your B to B or B to C or C to C eCommerce business a boost in 2020.
1. Attractive web design & Customer experience- easy navigation
Research shows that customer experience will be the key differentiator for eCommerce platforms by 2020.
The first step is to focus on attractive web design creating a stellar customer experience across all the pages of the site. Every page from home to each product page to checkout page, there should be attractive pictures and relevant information that holds customer attention. Another important point is to make your site easy to navigate, which is often overlooked. It is very important for a customer to be able to find what he needs easily and be able to go back and forth across the site quickly and without complexities.
For reading the full blog visit our blog https://www.kumbhdesign.com/blog/8-essential-tips-for-ecommerce-platforms-to-succeed-in-2020/ now.
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